Shipping policy
Shipping Policy
Shipping times
Processing time: All orders are processed and shipped within 2 to 4 business days after payment is received.
Shipping time: Delivery time depends on your location. As a rule, shipping within Germany takes about 3 to 5 business days. For international orders, delivery can take up to 10 business days depending on the destination.
Shipping costs
Domestic (Germany): We offer free shipping for all orders within Germany.
International: For international orders, different shipping fees apply depending on the destination country. These will be displayed during checkout.
Shipping carriers
We ship your orders with DHL or another reliable shipping provider. The choice of carrier may vary depending on the destination region.
Shipping to DHL Packstations
It is possible to ship orders to a DHL Packstation. Please make sure to enter the correct Packstation number and address during checkout.
Shipping information
After your order has shipped, you will receive a tracking number that allows you to check the status of your delivery online at any time.
Delivery issues
If there are any issues with delivery, such as a delayed shipment or a lost package, please contact our customer support at info@yogastylz.de. We will work to find a solution as quickly as possible.
Shipping note
All of our products are made to order. This means we begin production only after your order has been placed. Therefore, shipping may take a little longer than with pre-made products.
Returns and exchanges
Since our products are made specifically to order, we cannot accept returns or exchanges unless the products are defective or faulty. Please review your order carefully before completing your purchase.